Autodesk Certifies D|C|CADD for Product Support
 SAN
ANTONIO, TX, March 5, 2013 - D|C|CADD, a leading Autodesk solutions provider
offering software and services to the building, infrastructure and
manufacturing communities, today announced that it has earned the new
Product Support Specialization recognizing outstanding technical support
capabilities.
This designation is awarded to selected qualified partners of Autodesk,
Inc., a world leader in 3D design, engineering and entertainment software.
As an Autodesk Product Support Specialized Partner, D|C|CADD has shown that
they have made a significant investment in their people, they have a solid
business plan specific to their specialization area, they have customer
references, and that they provide a high level of knowledge and support to
customers in the architecture, engineering, construction (AEC), and
manufacturing industry.
“Consistently delivering excellent product support has been a priority for
us since I started in the company in 1987. Being responsive to our
customers’ needs for expert help is in our DNA - everything we do is wrapped
around this basic philosophy,” stated D|C|CADD President Doug Wietbrock. “We
utilize the latest business systems and technologies to track every issue to
its closure. I’m very pleased to report that 98.7% of the 3,800 customers
who sought our help in 2012 rated our support services as Good or
Excellent.”
The new Autodesk Partner Specializations enable value added resellers to
highlight and brand their expertise in delivering services in key industry
areas. By completing the required curriculum and training, as well as
meeting required levels of service and standards set by Autodesk, D|C|CADD
demonstrates through their strong customer service and support in sales what
it means to be a trusted adviser to Autodesk customers throughout the world.
About D|C|CADD
D|C|CADD provides 2D and 3D design software and services to the building,
infrastructure, and manufacturing communities. The company is an
award-winning Autodesk Gold Partner, Autodesk Developer Network Member, and a
nationally recognized Autodesk Authorized Training Center with offices in
Austin, Dallas-Ft. Worth and San Antonio, Texas.
D|C|CADD supports a wide-range of architectural, engineering, construction
and manufacturing clients. The company offers a comprehensive array of
professional services including expert-led training, superior technical support,
and strategic consultation and implementation.
Based in Texas, D|C|CADD has been serving the design build industry since
1987. For more information about D|C|CADD, please visit
dccadd.com or call 800-454-5499.
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