Newsletter

Frequently Asked Questions

1. How can I get my company's news to TenLinks?
   Send your news to news@tenlinks.com

2. Why did TenLinks go to an HTML newsletter?
   There were several reasons, chief among them:
   1. Embedded URLS are far more convenient. With a text-based newsletter, users had to cut and paste ridiculously long URLs into their browsers.
   2. HTML allows us to streamline the newsletter, making it much easier to scan.
3. Does TenLinks offer a text version of the newsletter?
   We do not offer of plan to offer a text version at this time.
4. What email programs are best for viewing TenLinks Daily?
   TenLinks Daily and other HTML-based newsletters are best viewed with Microsoft Outlook.

Newsletter Problems

1. Why doesn't my newsletter have hyperlinks?
   Some email programs may be converting HTML to text. Since TenLinks Daily has the URLs embedded in the hyperlink, this may have the effect of stripping off the URLs. If this is happening, your best option will be to click on www.tenlinks.com/news/tl_daily.htm for your daily news. This URL will be at the top of our newsletter for your convenience.

2. Why can't I click on the hyperlinks in the newsletter?
   If you have had someone forward our newsletter to you, the newsletter may look like hyperlinks but they won't work. The best solution is subscribe yourself so that you receive the newsletter directly from TenLinks (go to www.tenlinks.com/NEWS/sub_unsub.htm). Another reason for failed hyperlinks: your email program may have URLs turned off.
3. What programs are known to cause problems with TenLinks Daily?
   So far, we know that users of cc:Mail and GroupServer have had problems.
4. I see a note about a message from a sponsor but no ad appears. Why?
   Some email services (example: MSN Hotmail) strips out advertising because they don't want competition with their ads.

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